Consultancies

 

I’m a freelance advisor for sole entrepreneurs & small business owners. I help them ensure outstanding customer experience, improve their digital presence and grow their business by creating content their customers would love.

If you would like to work with me or have any questions – drop a line at hello@surroundedbycharms.com

Digital Marketing

Digital Marketing Consultation

If you just have a thing or two that’s bothering you & you need a professional to guide you the right direction – this consultancy is for you.

Digital marketing consultancy is for those, who have any questions related to their business’s digital marketing presence, this includes social media, email marketing, business blogging, and other aspects of digital marketing.

Prices start at 20 EUR for 3 email exchange*. 

 

Digital Marketing Strategy

If you want to drive sales, build relationships with your customers and increase exposure you need a strong and clear digital marketing strategy.

By working together, we will create a digital marketing strategy for your business. You will know the milestones of your business and particular steps you have to take to reach them on time.

Prices start at 60 EUR for 5 email exchange*. 

 

Digital Marketing Content Consultation

If you struggle with choosing digital marketing content that your customers would love – this consultancy is what you need.

According to your customers’ needs and the specifics of your business, I will advise you on the content creation for your business’s digital presence. You can also use this as a follow-up to ‘Digital Marketing Strategy’.

Prices start at 30 EUR for 3 email exchange*.

Customer Experience

UX / CX Consultation

If you just have a thing or two that’s bothering you & you need a professional to guide you the right direction – this consultancy is for you.

Quick UX/CX consultation, also known as User Experience / Customer Experience consultation, is for those, who have any questions related to their business’s digital or physical presence, this includes website design, customer service, product packaging, social media and other aspects of your business.

Prices start at 20 EUR for 3 email exchange*. 

 

User Experience (UX) Case Study

UX (user experience) case study is for those, who want to ensure outstanding user experience for their website. Does your website have everything that your users are looking for? Is it easy to use? Are all call to actions clear? We’ll identify all touchpoints your users interact with, evaluate them and advise you, how they could be improved.

How does it work?

First of all, you will receive a questionary about your target buyer. Once you will answer the questions and submit the answers, we will start the research. You should receive the case study within3-5 business days.

What exactly UX case study includes?

  • – Website’s pages (Home, About, Contact, etc.) review and evaluation
  • – All touchpoints (such as headlines, buttons, menus, images, etc.) your customers interact with will be identified
  • – Those touchpoints will be evaluated
  • – You will receive a case study’s presentation which will inform you what your strong and weak points are and how exactly you could improve them

Prices start at 50 EUR for 5 email exchange*. 

 

Customer Experience (CX) Case Study

CX (customer experience) case study is for those, who want to ensure outstanding customer experience on their digital and physical presence. Does your website have everything that your users are looking for? Is it easy to use? Are all call to actions clear? Are your social media content engaging enough? Is your customer service perfect? Are your products satisfying? We’ll identify all touchpoints your customers interact with, evaluate them and advise you, how they could be improved.

How does it work?

First of all, you will receive a questionary about your target buyer. Once you will answer the questions and submit the answers, we will start the research. You should receive the case study within one month, the exact depends on the product’s testing.

What exactly CX case study includes:

  • – Website’s pages (Home, About, Contact, etc.) review and evaluation
  • – Social media channels’ review and evaluation
  • – Customer service’s test, review and evaluation
  • – Review and evaluation of purchasing process
  • – Review and evaluation of packaging and product**
  • – All touchpoints (such as headlines, buttons, menus, images, etc.) your customers interact with will be identified
  • – Those touchpoints will be evaluated
  • – You will receive a case study’s presentation which will inform you what your strong and weak points are and how exactly you could improve them.

Prices start at 70 EUR for 5 email exchange*. 

 

*Every additional email costs 10 EUR.

**Either a product or pictures of product and packaging can be sent to us.  However, we highly suggest to send us a product to ensure accurate evaluation.

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